Looking for Mail Forwarding?
We Fix the Problem Permanently Instead
Mail forwarding temporarily redirects your mail. Relocasa goes further — we notify your bank, insurer, utilities, and dozens more providers directly, so your address is updated everywhere, permanently.
Change My Address PermanentlyWhat Is Mail Forwarding? (And Why It's Only a Start)
Mail forwarding is a Canada Post service that temporarily redirects physical mail sent to your old address to your new one. You pay a fee — typically $65–$85 CAD — and for 4 to 12 months, letters and parcels follow you to your new home.
It sounds like a solution. It's actually a band-aid.
Mail forwarding does not contact your bank. It does not update your insurance policy. It does not notify the CRA, your employer, your cell phone provider, or your investment accounts. All it does is physically reroute mail — and only for as long as you keep paying for it.
Relocasa doesn't do mail forwarding. Instead, we go to the source — contacting your actual service providers and permanently updating your address on file with each of them. That's the real fix.
What Canada Post Mail Forwarding Does NOT Do
Update your bank
Your bank, credit union, and all credit card issuers still have your old address on file. Statements, fraud alerts, and replacement cards go to your old address.
Notify your insurer
Your home and auto insurance policies require address notification within a specific window. Miss it and your coverage can be voided — mail forwarding doesn't notify them.
Update the CRA
The Canada Revenue Agency sends GST/HST credits, tax refund cheques, and benefit payments by mail. Mail forwarding helps short-term, but these need a permanent update.
Change digital billing addresses
Your cell phone plan, streaming services, online subscriptions, and e-commerce accounts store your address digitally. Physical mail forwarding has no effect on these.
Notify your employer
Payroll, T4 slips, pension statements, and HR records all have your address. Mail forwarding doesn't touch any of them.
Last permanently
Mail forwarding expires after 4–12 months. After that, anything sent to your old address stays there. There is no permanent forwarding option.
Mail Forwarding vs Relocasa: Side by Side
| Canada Post Mail Forwarding | Relocasa | |
|---|---|---|
| Updates address with providers | ✗ | ✓ |
| Permanent (no expiry) | ✗ | ✓ |
| Covers digital accounts | ✗ | ✓ |
| Notifies banks & insurers | ✗ | ✓ |
| Covers government accounts | ✗ | ✓ |
| One-time setup | ✗ | ✓ |
Use mail forwarding as a safety net during your move. Use Relocasa to actually finish the job.
How Relocasa Handles Your Address Change
Enter your new address
Create your Relocasa account and enter the address you're moving to. Takes less than 2 minutes.
Select your providers
Choose from our library of Canadian banks, insurers, utilities, government services, and more — or add your own.
We notify them
Relocasa sends notifications on your behalf. Most providers update within 24–72 hours. You get confirmation for each one.
Done permanently
Your address is updated everywhere — not just redirected. No expiry date. No follow-up required.
Mail Forwarding FAQ
What is mail forwarding in Canada?
Mail forwarding in Canada is a service offered by Canada Post that temporarily redirects mail sent to your old address to your new address. It is available for a fee and lasts between 4 and 12 months. It does not update your address with any organization — it is a temporary redirect only.
How much does Canada Post mail forwarding cost?
Canada Post mail forwarding costs approximately $65–$85 CAD for up to 4 months, and more for extended periods. Prices vary depending on whether you choose individual or household coverage.
Is mail forwarding enough when I move?
No. Mail forwarding is a safety net, not a solution. It temporarily redirects physical mail but does not update your actual address on file with your bank, insurance company, government accounts, or any other provider. Once the forwarding period ends, mail goes back to your old address.
What is the difference between mail forwarding and an address change service?
Mail forwarding redirects physical mail temporarily. An address change service like Relocasa actually notifies your service providers — banks, utilities, insurers, subscriptions — and updates your address permanently in their systems. This is the complete, lasting solution.
How does Relocasa compare to Canada Post mail forwarding?
Canada Post mail forwarding is temporary (4–12 months), covers physical mail only, and does not update your address anywhere. Relocasa permanently updates your address with dozens of service providers in one place — no time limit, no manual follow-ups, no gaps.
Ready to actually finish your address change?
Mail forwarding buys you time. Relocasa gets the job done — permanently, completely, in one place.
Start Your Address Change